|
CST Staff Spotlight
Each year, CST spotlights members of our staff who have contributed to the success of the agency. This year, accolades are given to Loretta Ferry for her unwavering commitment to consumer satisfaction. Loretta is retiring this year after more than 20 years of service ensuring that the consumers’ voices are heard.
It has been an amazing experience. I wonder now why I hesitated when approached by Marilyn Cohen back in the early summer of 1990. The opportunity to start an agency without any interference from the county office, only their support, was an incredible offer. From the very first day in October we were on our own with only the guidance of a Board of Directors.
Twenty years later we have grown and changed from having the Byberry Class to the entire system. We now have the responsibility of seeking the satisfaction of all who use the Behavioral Health System.
And now it is time for me to retire and leave the responsibility in the capable hands of Valerie Byrd and the present Board of Directors.
There are so many people I would like to thank, from the cooperation and support of the Providers to the trust placed on us by the County Office. I know I owe a special thanks to Estelle Richman, whose belief that we would do the right thing has led to our success.
It is not easy saying goodbye to our staff, the very brave people who struggle each day with their own problems in order to help others with theirs. They are a very unique group of people whose lives should inspire us all. They are truly what recovery is all about.
To our Board, thank you for your support, even during the most trying of times.
As I say farewell to all of you, the Board, the system’s people, the providers, our staff, I shall pray that consumer satisfaction lives on. It is important that we seek not the satisfaction of many but satisfaction for all. It is not eighty or ninety percent that we strive to attain. It is one hundred percent.
From The CST Staff...
"It is good to know that when you are going through life changes there is someone there you can talk to. Loretta was not just a 'boss' she is someone who is caring and willing to listen when you have something that needs to be aired. Lorettta is just genuinely a caring, loving and kind person." – Cherylene Lassiter
"Loretta has always been an inspiration to me. Not only has she guided CST to great heights with her wisdom and knowledge but she is a genuinely good soul who cares deeply for the population that the organization serves. Loretta will be missed here at CST." – Sandor Flitter
"Over the years we have served the consumers in the behavioral health system. No matter what the concerns may have been we continue to offer concern and supports to the consumers. Whenever I needed assistance, advise or encouragement I could always turn to Loretta and she would always give me valuable feedback that I could use in many situations. Best wishes Loretta and enjoy your twilight... you deserve nothing but the best. Thank you from the bottom of my heart." - Terence Batson
"When you are blessed with people who genuinely care - like Loretta Ferry - recovery, like CST becomes 'A Goal Worth Working Towards.' Thank you for opening the doors of CST, Inc. and inviting me in to become part of your family." With love and gratitude - Yvette Kamimura
"I've known Loretta on a professional level for 12 years and on a personal level for 48 years. She was a GREAT boss and she is an EXCELLENT mother." – Meg King
"Loretta Ferry has made CST, Inc. a wonderful and challenging place to work. Wonderful in the sense that the work we do is so important and valuable to the consumers we serve." - Aleksandra Berkoff
"Loretta holds a special place in my heart and life. I have learned so much from her as an advocate, fighting for our loved ones and others that have a mental disorder. She is the best employer I ever worked for, has been a great mentor to me, always reminding me to stay focused and true to the mission of CST. But most importantly, she is a friend. I will cherish her friendship forever. I love you, Loretta!!!!!!!!!!!!!!!!!!!!!!!" – Valerie Byrd
Loving
Original
Respectful
Encouraging
Teaching
Thoughtful
Awesome
- Robert Bower
"Loretta, because of you my life and many others lives have changed because of the work, walk and fight you put into bring an agency like CST to life. Thank you special lady." – Martina Catchings
"Loretta has been one of the nicest bosses I have ever worked for. She is generous, kind, and understanding. I will miss her around the office and hope that she enjoys her retirement." – Marianne Cox
"Thank you for the opportunity - you will be missed." – Magdalena Ramos
"I would like to thank Loretta for creating a company that will allow me to help those in need... Thanks." – Jeffrey Ferry
"I am grateful that you gave me this wonderful opportunity to work at CST. I believe in the work we do here and I have learned so much. Thank you for your vision and commitment." – Jody Barilotti
"Loretta is the greatest person that I know both on the personal and professional level. Both at work and at home, she was and is the person that will go out of her way to help anybody in need and it shows when you talk to her. It was great to have the privilege to work with her over the years!" – Matthew Ferry
"Words cannot begin to describe Loretta and how much of an influence she has been to me. Loretta has a deep love and understanding of the Behavioral Health System and the consumers and family members that utilize it. Through Loretta's leadership and work I have learned so much, not only I am honored to have known Loretta, I am especially honored to say that I have had the opportunity to work for her... Happy Retirement Loretta, you will be truly missed." – Nicole Mitchell
"It has been my pleasure and honor to have worked with Loretta Ferry for nearly 15 years. Loretta is an amazing woman who built upon her personal family experience with the behavioral health system to create an advocate that would give voice to those who know best which services help them the most." – David Hartsough
The Staff Speak Of Their Experience Working at CST
"Working at CST is very rewarding. I have an opprtunity to learn so much about the behavioral system. Most of all I'm able to share my experience and help others. I truly thank everyone at CST for their support." – Cherylene Lassiter, Behavioral Health Specialist
"My experience working at CST has shown me the beauty of teamwork!" – Kisha Alston, Behavioral Health Specialist
"I love working for CST because of the daily contact we have with the consumers, how we are able to document their words, CST also holds the DBH accountable for the any concerns voiced by the consumers. This alone isn’t why I enjoy working for CST, there is a list of positive things but the comments I just noted is what stands out for me." – Magdalena Ramos, Staff Supervisor
"Dealing with the personnel issues, watching the growth of staff and their ability to overcome their life's struggles makes working at CST both challenging and rewarding. My co-workers are like my second family and there's nowhere else I'd rather work!" – Meg King, Personnel/Payroll Coordinator
"Working at CST has taught me so much about the behavioral health system and how it works. I have received an education here that is worth thousands! Being a person in recovery and able to work in the field has been very rewarding for me because I am able to be a confidant and a source of hope to others who are struggling with mental health and substance abuse issues." – Jody Barilotti, Project Manager
"I enjoy working at CST, because I LOVE my co-workers, they are always there to lend a hand." – Nicole Mitchell, Behavioral Health Specialist
"My experience at CST has been a learning process to say the least, you learn something new everyday sometimes you may not realize it, but you are learning. It has made me a better person and for that I'm thankful!" - Robert Bower, Facilities/Clerical Assistant
"Working at CST has been a work experience that I will cherish forever. As a team member, I enjoy and take pride in representing consumers and their family in every aspect of Phila.'s BHS." – Valerie Byrd, Executive Director
|
|
|
